You may return "unworn" items with "all tags attached" for a refund (or even exchange) of your purchase cost (less shipping and handling) within 30 days of purchase.  For your protection, our secure servers do not maintain your credit card information for more than thirty days. Returns can not be accepted past thirty days from the date of purchase. If you are unhappy with your purchase in any way, please contact us immediately!  No refunds or exchanges will be given if the item returned appears to have been worn or if tags were removed from garment. All items returned are to include original packing slip to ensure proper processing.  Please mail returns to the return address provided on the front label of your package. Please write wether you want a refund, even exchange (for a different item with the same pricing) or size exchange on your packing slip. Custom made items are made to your specifications, therefore, no refunds or returns can be made. For further questions, please contact us at: theheavenlybaby@yahoo.com.